Explore a question, read the public Guidelines Part B, and build a source list for your work. Suggested routes are learning aids; your organisation determines how the rules apply.
A place to work through the Guidelines
Choose a starting question. Read the relevant public sections here, follow connections, and keep the sources you need.
Have your own question? Explore every work area, chapter and heading.
Keep public sources for a team discussion or your next visit. Saved on this browser only; links open the current reference, so check the version when returning.
Open a section and choose “Save source” to begin. Your list is shared between Canvas and Reader.
Reading routes are ServiceCite suggestions, not a servicing sequence. Check the full source and your organisation’s requirements before acting.
Every page and section heading of the public Guideline part, in published order. Each link opens the exact place on the ServiceCite reference page.
A ServiceCite grouping of the same chapters by what teams use them for. The Department does not publish the Guidelines under these headings.
How people enter Inclusive Employment Australia and how servicing starts, moves, pauses and ends. Covers eligibility, referrals and direct registration, assessments, and commencements, transfers, suspensions and exits.
The servicing spine for participation: Job Plans and participation requirements.
Support before work and the activities providers draw on.
Support aimed at getting and keeping work: wage subsidies, post-placement support and ongoing support.
Provider payments and the compliance requirements that sit with them.
Servicing participants with challenging behaviours while keeping staff, participants and property safe.