About ServiceCite
Why I’m building ServiceCite.
I want it to be easier to understand employment and skills programs: what they are, what they offer, and how they fit together.
I’ve worked in this industry for about five years. When I started, it was hard to understand how the services were delivered. Making sense of the guidelines, putting the information together and seeing how one service connected to another took a long time.
I work on the systems that clients and frontline teams use every day, so I need to understand the services behind them. I can see the bigger picture now, but there are still plenty of moving parts to keep track of.
I’m building ServiceCite because I wanted an easier way to explore all of this. Whether you deliver these services, use them or just want to understand what’s offered, you should be able to look at the information and see how it fits together.
Getting to know a program.
ServiceCite began as a way to find and cite a section. I’m building on that so you can explore a whole program, then look closely at the parts that interest you.
Browse the guidelines to see how a program is organised. Each tile is a section you can open.
Explore the guidelinesThe connections
matter too.
On the Canvas, you can follow a program through its documents and chapters to the individual sections. I find that view useful for understanding how the parts fit together.
When you want to read more, you can open the published wording from there.
Open the CanvasOpen a connection to keep exploring
A note about the project
I build and maintain
this in my own time.
ServiceCite is a personal, independent project. It isn’t a government website.
The information comes from public government sources. The wording and recorded editions are there for you to check. The official publications remain authoritative; ServiceCite doesn’t provide individual, legal or policy advice.
If something is wrong or difficult to use, I’d like to hear about it. You can reach me through dhanawada.org.