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Workforce Australia Services

Search and browse the current public Universal Guidelines and Workforce Australia Services Guidelines. Every page identifies its document, version and official DEWR source. Other Workforce Australia services are not included in this search set.

Official DEWR provider resources

Search Workforce Australia Services

Search 41 pages from Part A v1.16 and Part B v1.24.

Use policy terms only. Do not enter participant, employer, staff, commercially sensitive or case information.

2 current Guidelines structured 41 searchable pages Sources retrieved 6 August 2026 Provider Portal content excluded

Searchable policy set

Browse the two Guideline parts

View the source register
Structured and searchablev1.16

Part A

Workforce Australia Guidelines, Part A: Universal Guidelines

Universal guidance shared across relevant employment services Deeds.

Effective
1 July 2026
Web reference
6 pages
Official source
72 PDF pages
View all 6 reference pages
  1. Chapter 5. Servicing Participants with Challenging Behaviours
  2. Chapter 4. External Systems Assurance Framework (ESAF)
  3. Front matter and glossary
  4. Chapter 1. Operational Requirements
  5. Chapter 3. Privacy
  6. Chapter 2. Records Management Instructions
Structured and searchablev1.24

Part B: Workforce Australia Services

Workforce Australia Guidelines, Part B: Workforce Australia Services

Service-specific guidance for Workforce Australia Services.

Effective
1 July 2026
Web reference
35 pages
Official source
416 PDF pages
View all 35 reference pages
  1. Chapter 13. Activity Management
  2. Chapter 27. Adult Migrant English Program
  3. Chapter 32. Capacity Building Fund
  4. Chapter 15. Career Transition Assistance
  5. Chapter 2. Commencements, Transfers, Suspensions and Exits
  6. Chapter 3. Direct Registration
  7. Chapter 8. Disability Support Pension Recipients (Compulsory Participation Requirements)
  8. Chapter 25. Education and training
  9. Chapter 1. Eligibility and Referral
  10. Chapter 14. Employability Skills Training
  11. Chapter 6. Employment Fund
  12. Front matter and glossary
  13. Chapter 11. Job Plan and Mutual Obligation Requirements
  14. Chapter 4. Job Seeker Assessments
  15. Chapter 24. Launch into Work
  16. Chapter 31. Licence Administration
  17. Chapter 22. Local Jobs Program
  18. Chapter 18. Observational Work Experience
  19. Chapter 28. Other Activities
  20. Chapter 9. Pre-Release Prisoner initiative
  21. Chapter 5. Provider Payments and Vacancies
  22. Chapter 29. Provider Performance Framework
  23. Chapter 30. Quality Assurance Framework
  24. Chapter 7A. Real Jobs, Real Wages Pilot
  25. Chapter 16. Reserved
  26. Chapter 17. Reserved
  27. Chapter 10. Retrenched Workers
  28. Chapter 19. Self-Employment Assistance
  29. Chapter 26. Skills for Education and Employment
  30. Chapter 12. Targeted Compliance Framework and Mutual Obligation Failures
  31. Chapter 21. Voluntary Work
  32. Chapter 7. Wage Subsidies
  33. Chapter 20. Work for the Dole
  34. Chapter 23. Workforce Specialists
  35. Chapter 5A. WorkFoundations

Read in the right context

Documents to use with this reference

Provider contractual documents

A provider must rely on its executed Deed, Work Orders and variations. The public sample Deed is linked for context only and is not searched.

Part A shared guidance

Part A contains universal guidance used across relevant employment services Deeds. It is included here because it applies with Workforce Australia Services.

Part B service guidance

Part B contains the detailed service-specific guidance for Workforce Australia Services. It must be read with Part A and the applicable contractual documents.

Coverage boundary

This is a public Guidelines corpus, not the full provider rule set

Provider Portal resources, organisation-specific Work Orders, signed Deed variations, departmental IT-system content and learning modules are outside this reference. The public sample Deed is recorded but not reproduced or searched.