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Workforce Australia Services

Search 94 chapter pages from Part A v1.16, Part B: Workforce Australia Services v1.24, Part B: Self-Employment Assistance v1.12, Part B: Transition to Work v1.20, Part B: Career Transition Assistance v2.11 and Part B: Employability Skills Training v2.11. The other service Part Bs, the Deeds and Provider Portal material are not searched.

Official DEWR provider resources

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Find a topic, phrase or numbered section across the 6 recorded Guideline documents.

Use policy terms only. Do not enter participant, employer, staff, commercially sensitive or case information.

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6 recorded Guidelines structured 94 searchable pages Latest addition checked 29 September 2026 Provider Portal content excluded

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Structured and searchable v1.16

Part A

Workforce Australia Guidelines, Part A: Universal Guidelines

Universal guidance shared across relevant employment services Deeds.

Effective
1 July 2026
Web reference
6 pages
Official source
72 PDF pages
Browse Part A Official record
View all 6 reference pages
  1. Front matter and glossary
  2. Chapter 1. Operational Requirements
  3. Chapter 2. Records Management Instructions
  4. Chapter 3. Privacy
  5. Chapter 4. External Systems Assurance Framework (ESAF)
  6. Chapter 5. Servicing Participants with Challenging Behaviours
Structured and searchable v1.24

Part B: Workforce Australia Services

Workforce Australia Guidelines, Part B: Workforce Australia Services

Service-specific guidance for Workforce Australia Services.

Effective
1 July 2026
Web reference
35 pages
Official source
416 PDF pages
Browse Part B: Workforce Australia Services Official record
View all 35 reference pages
  1. Front matter and glossary
  2. Chapter 1. Eligibility and Referral
  3. Chapter 2. Commencements, Transfers, Suspensions and Exits
  4. Chapter 3. Direct Registration
  5. Chapter 4. Job Seeker Assessments
  6. Chapter 5. Provider Payments and Vacancies
  7. Chapter 5A. WorkFoundations
  8. Chapter 6. Employment Fund
  9. Chapter 7. Wage Subsidies
  10. Chapter 7A. Real Jobs, Real Wages Pilot
  11. Chapter 8. Disability Support Pension Recipients (Compulsory Participation Requirements)
  12. Chapter 9. Pre-Release Prisoner initiative
  13. Chapter 10. Retrenched Workers
  14. Chapter 11. Job Plan and Mutual Obligation Requirements
  15. Chapter 12. Targeted Compliance Framework and Mutual Obligation Failures
  16. Chapter 13. Activity Management
  17. Chapter 14. Employability Skills Training
  18. Chapter 15. Career Transition Assistance
  19. Chapter 16. Reserved
  20. Chapter 17. Reserved
  21. Chapter 18. Observational Work Experience
  22. Chapter 19. Self-Employment Assistance
  23. Chapter 20. Work for the Dole
  24. Chapter 21. Voluntary Work
  25. Chapter 22. Local Jobs Program
  26. Chapter 23. Workforce Specialists
  27. Chapter 24. Launch into Work
  28. Chapter 25. Education and training
  29. Chapter 26. Skills for Education and Employment
  30. Chapter 27. Adult Migrant English Program
  31. Chapter 28. Other Activities
  32. Chapter 29. Provider Performance Framework
  33. Chapter 30. Quality Assurance Framework
  34. Chapter 31. Licence Administration
  35. Chapter 32. Capacity Building Fund
Structured and searchable v1.12

Part B: Self-Employment Assistance

Workforce Australia Guidelines, Part B: Self-Employment Assistance

Service-specific guidance for Self-Employment Assistance: workshops, training, business plans, advice and Small Business Coaching. Read with Part A.

Effective
1 November 2025
Web reference
14 pages
Official source
63 PDF pages
Browse Part B: Self-Employment Assistance Official record
View all 14 reference pages
  1. Front matter and glossary
  2. Chapter 1. Referrals, Eligibility and Onboarding
  3. Chapter 2. Stakeholder Engagement and Promotion
  4. Chapter 3. Exploring Self-Employment Workshops
  5. Chapter 4. Small Business Training
  6. Chapter 5. Business Plans
  7. Chapter 6. Business Advice Sessions and Business Health Checks
  8. Chapter 7. Commencing Small Business Coaching
  9. Chapter 8. Supporting Participants in Small Business Coaching
  10. Chapter 9. Monitoring Participants in Small Business Coaching
  11. Chapter 10. Agreement Breaches, Suspensions and Terminations
  12. Chapter 11. Performance Framework
  13. Chapter 12. Payments
  14. Chapter 13. Incident Management
Structured and searchable v1.20

Part B: Transition to Work

Workforce Australia Guidelines, Part B: Transition to Work

Service-specific guidance for Transition to Work: intensive support for young people aged 15 to 24 into work, education or training. Read with Part A.

Effective
1 July 2026
Web reference
27 pages
Official source
183 PDF pages
Browse Part B: Transition to Work Official record
View all 27 reference pages
  1. Front matter and glossary
  2. Chapter 1. Eligibility, Referral and Commencement
  3. Chapter 2. Job Seeker Assessments
  4. Chapter 3. Period of Service, Suspensions, Transfers and Exits
  5. Chapter 4. Employer and Participant Servicing
  6. Chapter 5. Participant Requirements
  7. Chapter 6. Complementary and Excluded Programs
  8. Chapter 7. Job Plan
  9. Chapter 8. Vacancies and Outcomes
  10. Chapter 8A. WorkFoundations
  11. Chapter 9. Wage Subsidies
  12. Chapter 10. Relocation Assistance
  13. Chapter 11. Provider Payments
  14. Chapter 12. Youth Advisory Sessions
  15. Chapter 13. Activity Management
  16. Chapter 14. Adult Migrant English Program
  17. Chapter 15. Employability Skills Training
  18. Chapter 16. Launch into Work
  19. Chapter 17. Local Jobs Program
  20. Chapter 18. Reserved
  21. Chapter 19. Non-Government Programs
  22. Chapter 20. Observational Work Experience
  23. Chapter 21. Reserved
  24. Chapter 22. Skills for Education and Employment (SEE)
  25. Chapter 23. Voluntary Work
  26. Chapter 24. Workforce Specialists
  27. Chapter 25. Performance
Structured and searchable v2.11

Part B: Career Transition Assistance

Workforce Australia Guidelines, Part B: Career Transition Assistance

Service-specific guidance for Career Transition Assistance: practical courses for people aged 45 and over to build their employability. Read with Part A.

Effective
1 July 2026
Web reference
6 pages
Official source
31 PDF pages
Browse Part B: Career Transition Assistance Official record
View all 6 reference pages
  1. Front matter and glossary
  2. Chapter 1. Career Transition Assistance
  3. Chapter 2. Reserved
  4. Chapter 3. WHS, Supervision and Incidents
  5. Chapter 4. Service Offer Commitments
  6. Chapter 5. Performance
Structured and searchable v2.11

Part B: Employability Skills Training

Workforce Australia Guidelines, Part B: Employability Skills Training

Service-specific guidance for Employability Skills Training: training blocks, course management, participant attendance and provider payments. Read with Part A.

Effective
1 July 2026
Web reference
6 pages
Official source
36 PDF pages
Browse Part B: Employability Skills Training Official record
View all 6 reference pages
  1. Front matter and glossary
  2. Chapter 1. Employability Skills Training
  3. Chapter 2. Reserved
  4. Chapter 3. WHS, Supervision and Incidents
  5. Chapter 4. Service Delivery Plans and Service Offer Commitments
  6. Chapter 5. Performance

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Provider contractual documents

A provider must rely on its executed Deed, Work Orders and variations. The public sample Deed is linked for context only.

Part A shared guidance

Part A contains universal guidance used across relevant employment services Deeds. It applies with Workforce Australia Services.

Part B service guidance

Part B contains the detailed service-specific guidance for Workforce Australia Services. It must be read with Part A and the applicable contractual documents.

What this reference does not include

Provider Portal resources, organisation-specific Work Orders, signed Deed variations, departmental IT-system content and learning modules are outside this reference. The public sample Deed is recorded but not reproduced or searched.

Read the coverage statement Official sample Deed record