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Workforce Australia Services

Search 41 chapter pages from Part A v1.16 and Part B v1.24, effective 1 July 2026. Other services, the sample Deed and Provider Portal material are not searched.

Official DEWR provider resources

Search Workforce Australia Services

Find a topic, phrase or numbered section across both public Guideline parts.

Use policy terms only. Do not enter participant, employer, staff, commercially sensitive or case information.

2 current Guidelines structured 41 searchable pages Sources retrieved 6 August 2026 Provider Portal content excluded

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Structured and searchablev1.16

Part A

Workforce Australia Guidelines, Part A: Universal Guidelines

Universal guidance shared across relevant employment services Deeds.

Effective
1 July 2026
Web reference
6 pages
Official source
72 PDF pages
Browse Part A Official record
View all 6 reference pages
  1. Front matter and glossary
  2. Chapter 1. Operational Requirements
  3. Chapter 2. Records Management Instructions
  4. Chapter 3. Privacy
  5. Chapter 4. External Systems Assurance Framework (ESAF)
  6. Chapter 5. Servicing Participants with Challenging Behaviours
Structured and searchablev1.24

Part B: Workforce Australia Services

Workforce Australia Guidelines, Part B: Workforce Australia Services

Service-specific guidance for Workforce Australia Services.

Effective
1 July 2026
Web reference
35 pages
Official source
416 PDF pages
Browse Part B: Workforce Australia Services Official record
View all 35 reference pages
  1. Front matter and glossary
  2. Chapter 1. Eligibility and Referral
  3. Chapter 2. Commencements, Transfers, Suspensions and Exits
  4. Chapter 3. Direct Registration
  5. Chapter 4. Job Seeker Assessments
  6. Chapter 5. Provider Payments and Vacancies
  7. Chapter 5A. WorkFoundations
  8. Chapter 6. Employment Fund
  9. Chapter 7. Wage Subsidies
  10. Chapter 7A. Real Jobs, Real Wages Pilot
  11. Chapter 8. Disability Support Pension Recipients (Compulsory Participation Requirements)
  12. Chapter 9. Pre-Release Prisoner initiative
  13. Chapter 10. Retrenched Workers
  14. Chapter 11. Job Plan and Mutual Obligation Requirements
  15. Chapter 12. Targeted Compliance Framework and Mutual Obligation Failures
  16. Chapter 13. Activity Management
  17. Chapter 14. Employability Skills Training
  18. Chapter 15. Career Transition Assistance
  19. Chapter 16. Reserved
  20. Chapter 17. Reserved
  21. Chapter 18. Observational Work Experience
  22. Chapter 19. Self-Employment Assistance
  23. Chapter 20. Work for the Dole
  24. Chapter 21. Voluntary Work
  25. Chapter 22. Local Jobs Program
  26. Chapter 23. Workforce Specialists
  27. Chapter 24. Launch into Work
  28. Chapter 25. Education and training
  29. Chapter 26. Skills for Education and Employment
  30. Chapter 27. Adult Migrant English Program
  31. Chapter 28. Other Activities
  32. Chapter 29. Provider Performance Framework
  33. Chapter 30. Quality Assurance Framework
  34. Chapter 31. Licence Administration
  35. Chapter 32. Capacity Building Fund

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Provider contractual documents

A provider must rely on its executed Deed, Work Orders and variations. The public sample Deed is linked for context only.

Part A shared guidance

Part A contains universal guidance used across relevant employment services Deeds. It applies with Workforce Australia Services.

Part B service guidance

Part B contains the detailed service-specific guidance for Workforce Australia Services. It must be read with Part A and the applicable contractual documents.

What this reference does not include

Provider Portal resources, organisation-specific Work Orders, signed Deed variations, departmental IT-system content and learning modules are outside this reference. The public sample Deed is recorded but not reproduced or searched.

Read the coverage statement Official sample Deed record