Public coverage boundary

The ServiceCite source register records 31 public Word documents retrieved from the Department of Social Services and JobAccess on 30 July 2026. Each recorded copy passed file format, DOCX archive integrity and checksum checks.

Searchable coverage

Guidelines Parts A and B version 1.1 are structured into 22 searchable pages. Part A was retrieved again on 21 September 2026. The other 29 documents appear in the source register but their contents are not indexed.

What the source register includes

• the IEA Deed and publicly downloadable Guidelines Parts A and B
• the Code of Conduct and Service Guarantees
• public participant information, privacy, choice and engagement resources
• public National Panel of Assessors material
• related public JobAccess employer and Employment Assistance Fund guidance

Each source register entry records its publisher, official URL, retrieval date, coverage and SHA-256 checksum. The integrity checks apply to the recorded copy; they do not confirm that no later Department version exists.

What ServiceCite does not include

ServiceCite does not access, index or reproduce material held in the access-controlled Workforce Australia Provider Portal.

Not included are referenced provider forms, supporting documents, templates, scripts, task cards, system instructions and current portal notices that require authorised access.

Using public and portal guidance

Where Part B refers to a provider portal document, the link is labelled sign-in required. Confirm the current instruction through your organisation’s approved portal access before relying on it.

Use Guidelines Part B with the IEA Deed, other applicable Guidelines, legislation and current provider portal instructions.