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Chapter 19. Non-Government Programs
Department wording for Chapter 19, Non-Government Programs, from Part B: Transition to Work version 1.20.
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Source record
Workforce Australia Guidelines, Part B: Transition to Work
Australian Government Department of Employment and Workplace Relations
- Recorded version
- 1.20
- Effective
- 1 July 2026
- Publication location checked
- 28 September 2026
Independent web copy · not a Department publication. The recorded check is not a live check for newer Guidelines.
Check the official document and the applicable Deed, Work Orders, variations and Provider Portal instructions before acting.
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Source material: © Commonwealth of Australia. Australian Government Department of Employment and Workplace Relations, Workforce Australia Guidelines, Part B: Transition to Work, version 1.20, published 3 June 2026. Used under the Creative Commons Attribution 4.0 International licence, subject to the exclusions in the DEWR copyright notice.
ServiceCite split the Word document into chapter pages and reformatted it for web navigation and search. Source logos, authoring artefacts and duplicate navigation were removed. System step, documentary evidence and work health and safety markers were converted to visible text labels. ServiceCite navigation and notices are independently written. This reuse does not imply Australian Government or DEWR endorsement.
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Source: Australian Government Department of Employment and Workplace Relations, Workforce Australia Guidelines, Part B: Transition to Work, version 1.20, published 3 June 2026. © Commonwealth of Australia. Used under CC BY 4.0 (creativecommons.org/licenses/by/4.0/), subject to the DEWR copyright exclusions. Official publication record: https://www.dewr.gov.au/workforce-australia/resources/workforce-australia-guidelines-part-b-transition-work. Recorded Word file: https://www.dewr.gov.au/download/13955/workforce-australia-guidelines-part-b-transition-work/43266/workforce-australia-guidelines-part-b-transition-work/DOCX. ServiceCite reformatted the Word document for web navigation and search; this is not an official DEWR publication. These Guidelines are not stand-alone: providers must use their executed Deed, Work Orders and variations. Provider Portal material is excluded.
Supporting Documents for this Chapter:
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List of Approved Non-Government Programs
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Non-Government Programs – Approval Application Form (sign-in required)
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Non-Government Programs – Submission and Assessment Guide (sign-in required)
19.1. Chapter Overview
Non-Government Programs (NGPs) are work-focused programs or vocational interventions run by community and private sector organisations. NGPs are Activities that assist to increase a Participant’s employability. NGPs are approved by the Department and identified as such on the Provider Portal.
This Chapter outlines requirements for NGPs, including eligibility and approval.
19.2. Eligibility
19.2.1. Eligible Participants
To be eligible to participate in NGPs, a Participant must be:
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aged 18 years or over
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registered in Workforce Australia Services – Transition to Work.
Participants are not required to be receiving an Income Support Payment.
Some NGPs may have further specific Participant eligibility requirements depending on the Activity and the target cohort.
Participation in NGPs will contribute towards the 25 hours a week Participation Requirement for Participants in TtW.
19.2.2. Eligible Host Organisations
TtW Providers are not eligible to be a Host Organisation for the purpose of delivering NGPs. However, Providers can collaborate with local organisations with established or proposed employment pathways and encourage them to apply to be recognised as NGPs.
To be eligible as a Host Organisation of an NGP, the organisation must:
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not be prohibited due to its conduct as outlined in the Eligible Host Organisations section of the Activity Management Chapter
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have developed a program that comprises more than just the delivery of a training course.
Providers should direct Host Organisations to the Department’s website for information on how to have an Activity approved as an NGP.
19.3. Approved NGP
The Department will approve NGPs following assessment against the criteria outlined in the NGP application form on the Department's website. Factors that will be considered include the need for a work or vocational focus and ensuring the NGP does not duplicate Workforce Australia Services or Transition to Work services.
Approved NGPs cannot be hosted by the Provider, Related Entities or Subcontractors.
The Department will notify Providers of programs that are assessed as approved Non-government Programs via the Provider Portal. Activities will be created by the Department in the Department’s IT Systems for each approved non-government program.
- System step — The Provider must refer Participants to NGPs through the Department’s IT systems and in accordance with the Department's training resources.
Providers are responsible for determining whether any costs are involved with Participants participating in the program and should use their Upfront Payments to support the participant, where appropriate.
19.4. NGPs are Specified Activities
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Work health and safety — NGPs are Specified Activities. The Provider must comply with the requirements in the Deed and Guidelines regarding Specified Activities. This includes requirements described in the Activity Management Chapter relating to:
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work health and safety
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Activity Risk Assessments and Participant Risk Assessments, and
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Supervision.